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Privacy Policy for

We take the protection of our users’ personal data very seriously and comply with the regulations imposed by data protection laws. We also do our utmost to ensure that the data collected is protected by technical and organisational measures as part of our IT security policy. Your data will not be forwarded to third parties. The only exceptions to this apply in cases where the law requires this or we have a legal obligation to do so or should you have expressly given your consent to the data being forwarded.

This declaration is intended to provide you with a summary of how we ensure this protection and what kind of data is collected for what purpose.
Please contact us at any time should you require additional information or if you have questions regarding the use of your data on this website that are not answered by this privacy policy.

Field of application and basic principles

The following data protection provisions apply to the website operated by TRENZ AG under the name and to any related services. In collecting, processing and using personal data, TRENZ AG complies with the Data Protection Law of England and Wales and the European Union data protection regulations. We will handle all users’ data in a sensitive and responsible manner. The collection, processing and use of users’ personal data is solely for the purpose of operating this website and the services that it offers. No data is forwarded to third parties for commercial or business purposes. The registered body within the meaning of the applicable data protection laws is TRENZ AG, Neidenburger Str. 14, 28207 Bremen/Germany.

Automatic data processing

When you visit to our web pages, information is automatically stored in our “server-log files” transmitted to us by your browser. This information is - Browser type and version, Operating system used, Referring URL (the page previously visited), The host name of the computer seeking access (IP address) and the time of the server enquiry. 

It is not possible for us to attribute this data to individual people. This data will not be combined with other data sources (e.g. registration data), and will be deleted after statistical evaluation.  It will not be retained as a single data record.

Services requiring registration - Newsletter etc.

Should you wish to use any offers or personalised or paid for services hosted on the website, we may require additional information from you in order to provide these services and/or for billing purposes.  This includes your name, a (valid) e-mail address and other information such as your address and telephone number that allow us to check that you are the owner of the e-mail address stated or that its owner agrees to receive the relevant services, in order to provide the specified services and to invoice you correctly. 

The input of a valid e-mail address is necessary so that we can prevent improper registrations.   

We use a “Double-Opt-In Procedure”.  After you have entered your e-mail address, you will receive a confirmation email requiring you to confirm your registration and verify your e-mail address. This information is personal data, that enables your identity to be established.  However it is possible for you to visit our open-access pages without having to wholly or partly reveal your identity.

You are also free to use our Newsletter at no cost, either by giving your name or a pseudonym in order to provide identification. As part of your registration, you may also voluntarily provide us with additional information beyond that required to provide the service.  For example, this could include business or professional group details entered in the appropriate fields of the registration form. We will use this data to tailor our offers to the requirements of our users, for product information in our advertising and also for customer support. As a matter of principle, this data will not be forwarded to third parties.

Cookies and web analysis

In common with most websites we use "cookies" to collect information about how you use this website. Cookies are small text files that are downloaded to your computer and stored by your browser. Cookies do not do any damage to your computer and do not contain any viruses. We do not store personal data in connection with cookies.

Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Please note that certain features of this website are only activated by the presence of a cookie and if you choose to refuse cookies these features may not be available to you.

All modern browsers allow you to change your cookie settings. You may prevent the installation of cookies by appropriately setting your browser software; but in this case you will not be able to fully use all the functions of this website. These settings will typically be found in the 'options' or 'preferences' menu of your browser.

We do not recommend turning cookies off when visiting this website.

Cookies & Google Analytics

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies to analyse the use of our website. The information generated by the cookie on your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information to evaluate your use of our website, to generate reports for the website operators and to provide additional services associated with your use of the Internet. Google may also pass this information on to third parties should this be legally required or should these third parties work on behalf of Google. Google will however on no account combine your IP address with other data owned by Google.

Cookies & Econda

To ensure the tailored design and optimum performance of this website, solutions and technologies by econda GmbH ( not only collect and store anonymized data, but also utilize this data to compile usage profiles by means of pseudonyms. Cookies can be used for this purpose which make it possible for an Internet browser to be recognized. Without the express consent of a visitor, however, usage profiles will not be stored together with data pertaining to the pseudonymous visitor. IP addresses, in particular, are rendered indecipherable immediately after receipt, which makes it impossible to match a usage profile with an IP address. Visitors to this website can opt out here—at any time—of the collecting and storing of their data:

Objections to the processing of data

You may at any time revoke the consent that you have granted us to store and use your personal data in order to provide the relevant services. 

Please note that we may still continue to use your data to the extent necessary for billing purposes even after we receive this instruction. Moreover, any objection to the  use of essential data means that you will no longer be able to use certain former services, and  we will immediately cease to provide such services. In this case, your personal data will be deleted immediately and no longer retained in our data inventory.

Right to information

You are entitled at all times to information on the nature and extent of any data we hold about you, its origin and recipients as well as the purpose for which we are storing the data.

Changes and reference to the data protection regulations

In the event of any changes to our services, amendments to the law and possible omissions in the regulations that may be discovered later, it may be necessary to amend these data protection provisions. You may refer to and print out these data protection provisions from every page of this website using the Data Protection link.

Additional information Your trust is very important to us. We are therefore happy to provide answers to any questions you may have regarding the processing of your personal data. Should you have questions that are not answered by this Privacy Policy or should you require more detailed information on a particular point, please refer to orderbook(at) or write to us at the address below.